A care team that follows through
HealthyConnect handles enrollment, ongoing ACCESS care, patient support, progress tracking and its own reporting and billing.
WHY HEALTHYCONNECT · YOUR ACCESS CARE PARTNER
Your patients need care between visits.
HealthyConnect delivers it.
HealthyConnect brings together clinical care, patient support and connected health information to deliver ACCESS alongside your existing team. HealthyConnect handles enrollment, ongoing care and its own Medicare billing. You maintain your patient relationships and receive useful clinical updates.
WHO IS BEHIND THIS RESOURCE?
HealthyConnect explains ACCESS—and how to put it into practice.
HealthyConnect is the care brand within the Remote Care Partners organization. This resource center explains the CMS framework, HealthyConnect’s delivery approach and the role of existing providers.
| Name | Role |
|---|---|
| CMS | Administers the national ACCESS model and publishes its requirements. |
| Remote Care Partners / HealthyConnect | The organization and care brand behind this resource center and HealthyConnect’s care offering. |
| MyHealthyConnect | The patient-facing connection for available records, care information and engagement. |
| Orchestrate | HealthyConnect’s clinician-facing workflow for supported connections. |
MyHealthyConnect website ↗ · HealthyConnect website ↗ · How to read our sources and illustrations →
8,500patients in HealthyConnect’s existing care-management services
HealthyConnect-reported as of September 11, 2026; separate from ACCESS enrollment.
EXPERIENCE BEHIND THE SERVICE
People, information and follow-through.
HealthyConnect combines experience supporting patients between visits with a connected clinical workflow. The result is a care partner responsible for its own ongoing service, with a defined way to keep your team informed.
WHAT YOUR TEAM RECEIVES
A current patient story.
Ready for clinical review.
Available records, medication history, home readings and care-team updates brought into one useful view.
Gather information
Bring available clinical records and patient updates together.
Understand progress
See what changed between visits and what needs attention.
Coordinate care
Give the clinical team useful context for decisions and follow-up.
What makes HealthyConnect’s approach useful?
A connection patients can use
MyHealthyConnect connects patients with their care and helps keep information moving between visits.
Updates that support clinical decisions
Your team receives patient progress and relevant clinical context through the agreed workflow.
ILLUSTRATIVE WORKFLOW · NOT A PATIENT RECORD
A blood-pressure update becomes a coordinated next step.
HealthyConnect follows the patient
The care team reviews available readings and asks about medication use and barriers to following the care plan.
Your team receives context
An update summarizes the trend, the patient’s reported medication question and the follow-up needed.
The clinician reviews and acts
The clinician reviews relevant information, decides on appropriate care and documents qualifying coordination.
HealthyConnect continues its patient support and follow-through. Eligible clinicians bill qualifying co-management separately.
See HealthyConnect’s care operation in detail ↗One organization. Clear roles.
HealthyConnect (HealthyConnect) is part of the Remote Care Partners organization. CMS administers the national ACCESS model; HealthyConnect provides the care offering described here.
| Name | Role in the HealthyConnect experience |
|---|---|
| HealthyConnect / HealthyConnect | Clinical care, patient support and coordination. |
| MyHealthyConnect | The patient-facing connection to HealthyConnect’s care. |
| Orchestrate | The clinician ribbon and workflow for supported EMR connections. |
Explore the patient and clinician experience ↗ · About Remote Care Partners ↗
Find your organization’s pathway.
Primary care
Keep the patient relationship and connect care between visits.
Explore your package ↗Specialists
Bring ongoing support into the specialty care relationship.
Explore your package ↗Therapists
Coordinate patient progress with the broader care team.
Explore your package ↗Pharmacies
Connect patients through a trusted community relationship.
Explore your package ↗FQHCs
Build a HealthyConnect connection around your clinic workflow.
Explore your package ↗RHCs
Connect rural patients with ongoing support.
Explore your package ↗IPAs
Establish a coordinated pathway across member practices.
Explore your package ↗Health systems
Connect participating clinical teams with HealthyConnect’s care operation.
Explore your package ↗Choose how your patients connect. HealthyConnect handles its care operation.
Agree on a patient connection pathway, your point of contact and how your team receives care updates. Explore text and on-site connection options or see the setup steps.
Updated September 20, 2026. CMS rules are linked below; HealthyConnect service descriptions reflect HealthyConnect’s stated care model.
CMS ACCESS model documentation ↗ · CMS guidance for referring clinicians ↗ · Sources and payment details ↗