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ACCESS ANSWERS · YOUR CARE PARTNER

Who operates ACCESS?

CMS administers the national ACCESS model. HealthyConnect delivers ongoing patient care—handling enrollment, patient support, progress tracking and its own Medicare billing. Your practice keeps its patient relationships and can receive payment for qualifying clinical reviews.

You can partner with HealthyConnect without becoming an ACCESS participant.

Connect appropriate patients with HealthyConnect. HealthyConnect takes responsibility for its ACCESS care operation, while your team continues treating patients and coordinates through useful care updates.

WHO DOES THE WORK

CMS · NATIONAL MODEL

Establishes the framework

Participation requirements · payment rules · outcome measures

The framework supports care delivery and clinical coordination below.

HEALTHYCONNECT · CARE OPERATION

Delivers ongoing care

Enrollment and consent
Patient care and support
Progress tracking and reporting
HealthyConnect’s ACCESS billing

THE PATIENT · CONNECTED CARE

Keeps their care team

Connects directly or through a provider.
Receives support between visits.
Shares progress with HealthyConnect.

EXISTING PROVIDERS · CLINICAL RELATIONSHIPS

Continue care and coordinate

PCPs and specialists
Therapists and pharmacists
Relevant care updates
Qualifying clinical reviews

Patient progress & care updatesClinical decisions & follow-up

What does this mean for your organization?

You have a specialized care partner for ongoing ACCESS services. Agree how patients connect, where HealthyConnect sends updates and who handles clinical follow-up. HealthyConnect manages its care delivery and bills Medicare directly for its ACCESS services.

Eligible clinicians can separately bill documented, qualifying co-management work. Participation in a patient’s care team does not automatically make every professional eligible for that payment.

See review payments and estimated hourly revenue ↗

Where does Remote Care Partners fit?

HealthyConnect is part of the Remote Care Partners organization. MyHealthyConnect is the patient-facing connection to HealthyConnect’s care. These names connect the care organization and its technology; they do not refer to CMS itself.

Meet HealthyConnect ↗ · About Remote Care Partners ↗

YOUR NEXT STEP

HealthyConnect handles the ongoing care.
Choose how your patients connect.

Use a patient connection pathway that fits your organization, with HealthyConnect handling enrollment and its care operation.

Updated September 20, 2026. HealthyConnect is independent of CMS. CMS administers the national model; HealthyConnect describes its own services here. Organizations seeking to deliver and bill ACCESS themselves must complete CMS’s participation process.

Official CMS ACCESS model ↗ · CMS referring-clinician guidance ↗ · Sources and payment details ↗

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