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HOW ACCESS WORKS

How continuous care
works through HealthyConnect.

HealthyConnect delivers ongoing ACCESS care. Patients keep their existing providers. Eligible clinicians earn separate payments for qualifying review and coordination.

Enroll directly or through a providerHealthyConnect ACCESS care is free to the patientHealthyConnect handles enrollment and care delivery

FOLLOW ONE PATIENT

From enrollment to a paid clinical review.

Connect with HealthyConnect, receive ongoing support, share progress, then complete clinical review and coordination.
Select to open the full-size infographic.

See an example clinical update ↗

INSIDE MYHEALTHYCONNECT · DESKTOP VIEW

Keep the care plan close at hand.

Patients can view their care plan, goals and action steps between appointments.

MyHealthyConnect desktop care plan screen
MyHealthyConnect screen captured September 9, 2026. Select the image for a full-size view. Screens show the patient application; available services depend on the care arrangement.

THE HEALTHYCONNECT HUB-AND-SPOKE MODEL

One connected patient story.
A whole ecosystem around it.

HealthyConnect connects the patient’s ongoing support with the people and organizations involved in their care. Each partner brings its own expertise; shared updates and agreed handoffs keep care connected between visits.

Primary careLongitudinal clinical relationship
SpecialistsCondition-specific expertise
TherapistsFunction, recovery and behavioral health
PATIENT + HEALTHYCONNECT

Continuous care hub

Care team · patient support · connected information

MyHealthyConnectA current patient story, shared with the care team
PharmaciesMedication support and local connection
Health systems & IPAsConnected networks and care transitions
FQHCs & RHCsCommunity access and trusted local care

HealthyConnect deployment model: connections reflect each patient’s care team, permissions and available integrations.

Explore how the care operation works ↗

CONDITIONS AND ELIGIBILITY

Common conditions.
Care organized around progress.

Four current tracks in Original Medicare

Blood pressure & early metabolic risk

Hypertension, or at least two qualifying risk factors: dyslipidemia, obesity/overweight with central obesity, and prediabetes.

Early cardio-kidney-metabolic · eCKM

Diabetes, kidney & cardiovascular disease

Diabetes, stage 3a/3b chronic kidney disease, or atherosclerotic cardiovascular disease.

Cardio-kidney-metabolic · CKM

Chronic musculoskeletal pain

Care focused on pain and physical function.

Musculoskeletal · MSK

Depression & anxiety

Behavioral health care with measured symptom and patient-reported progress.

Behavioral health · BH

ANNOUNCED FOR APRIL 1, 2027

Four additional tracks starting April 1, 2027.

  • Heart failure
  • COPD
  • Substance use disorder
  • Tobacco cessation

Also announced: a follow-on period for the existing musculoskeletal track.

See all eight condition tracks ↗

HealthyConnect checks coverage and clinical eligibility. Patients may qualify for multiple tracks; eCKM and CKM are alternatives, not simultaneous enrollments.

CMS conditions and eligibility guidance ↗

FOLLOW THE PAYMENT

Medicare pays HealthyConnect for care.
Medicare pays eligible clinicians for co-management.

HEALTHYCONNECT

Ongoing care.
Direct Medicare payment.

  • Enroll and support eligible patients
  • Deliver ACCESS care and track outcomes
  • Share useful updates with existing providers
HealthyConnect bills Medicare for its ACCESS care.
ELIGIBLE CLINICIANS

Clinical review.
Separate Medicare payment.

  • Review the patient’s ACCESS care update
  • Complete qualifying care coordination
  • Document the work and bill Medicare
Your team bills for its qualifying co-management.
ILLUSTRATIVE FIRST-YEAR REVENUE

$267per review hour*

A paid clinical role in the care your patients receive between visits.

3qualifying reviews per year
7.5 minmodeled time per review
22.5 minmodeled annual review time

$100 ÷ 0.375 hours ≈ $267/hour
$90 for three reviews + $10 for qualifying initial onboarding.

5 minutesCMS minimum for review + coordination
$90–$100/yearNational base payment per patient, per track
$240/hourReview-only illustration: $90 ÷ 0.375 hours

*Illustrative gross revenue per modeled review hour, not an hourly billing rate or profit estimate. Assumes three completed qualifying reviews for one patient and one track, plus qualifying initial onboarding. The 22.5-minute denominator covers review and coordination only; onboarding, billing and other administrative time are additional. Actual payments reflect practitioner type, geography and applicable adjustments. Pharmacy eligibility begins October 1, 2026 under CMS requirements.

CMS review and payment requirements ↗ · Explore review economics ↗

ACCESS, defined

Advancing Chronic Care with Effective, Scalable Solutions is a CMS Innovation Center model in Original Medicare. It pays participating providers for technology-supported chronic care with payment tied to outcomes. HealthyConnect serves as the specialized ACCESS provider; your organization does not need to become an ACCESS participant to refer patients or perform eligible co-management.

READY WHEN YOU ARE

You know the highlights.
Let’s get you set up.

One pageStart your partner setup
No partner feeNo fee to become a HealthyConnect referral partner
Two-hour targetFor standard referral setup with HealthyConnect

Choose your contact, how you’ll connect patients and where clinical updates should go. HealthyConnect handles onboarding and helps put the agreed referral workflow in place.

The two-hour target covers standard referral setup once the required information and team contacts are available. EMR integration and any billing enrollment have separate timelines.

Ready to start?

Complete the one-page setup request. HealthyConnect will follow up to coordinate the next steps.

Get started

Want more detail?

Explore the workflow, review economics and materials for your organization.

Explore your organization’s package ↗

START WITH THE ESSENTIALS

Understand ACCESS. Meet your care partner.

CMS administers ACCESS. HealthyConnect delivers ongoing care alongside the patient’s existing providers.