ACCESS resources for healthcare organizationsPatient signup ↗
ACCESS
RESOURCE CENTER
Get Started

CARE IN ACTION

Your patient connects.
HealthyConnect takes it from there.

HealthyConnect completes enrollment, delivers ongoing ACCESS care and keeps your team connected through focused clinical updates. Patients keep their existing providers.

INSIDE MYHEALTHYCONNECT · DESKTOP VIEW

See the patient story over time.

The Patient Journey view organizes recorded events into a timeline.

MyHealthyConnect desktop patient journey screen
MyHealthyConnect screen captured September 9, 2026. Select the image for a full-size view. Screens show the patient application; available services depend on the care arrangement.

FROM CONNECTION TO CONTINUOUS CARE

HealthyConnect carries the care forward.
Your team stays clinically involved.

  1. 01 · HealthyConnect ENROLLS

    The patient gets started.

    A patient connects directly or through a provider. HealthyConnect confirms eligibility, obtains consent and helps the patient begin.

    Partner touchpointIntroduce interested patients; HealthyConnect handles enrollment.
  2. 02 · HealthyConnect DELIVERS CARE

    Support continues between visits.

    HealthyConnect establishes the care plan, supports the patient and tracks relevant readings, symptoms and progress.

    Partner touchpointContinue your existing clinical relationship.
  3. 03 · HealthyConnect SHARES UPDATES

    Your team sees what changed.

    HealthyConnect sends the care context, relevant findings and coordination needs through the agreed secure channel.

    Partner touchpointReceive updates at the agreed destination and route clinical questions.
  4. 04 · ELIGIBLE CLINICIANS REVIEW

    Clinical judgment connects the care.

    An eligible clinician reviews the update, performs qualifying coordination and documents the work. Your organization bills for qualifying co-management.

    Separate payment rolesHealthyConnect bills Medicare for ACCESS care; your team bills for its qualifying reviews.

ILLUSTRATIVE HealthyConnect WORKFLOW

The patient story becomes a focused clinical review.

See the measures, read HealthyConnect’s summary, choose the coordination action and document the work in one review workspace.

ACCESS patient review concept showing trends, clinical summary, coordination choices and documentation
Concept illustration with example patient data. Payment figures illustrate qualifying services; see payment assumptions and requirements. Select the image to enlarge.

FICTIONAL EXAMPLE · NO PATIENT DATA

A useful update starts with
what your clinician needs to know.

HEALTHYCONNECT CARE UPDATE

Hypertension · ongoing care

Illustrative patient enrolled in the early cardio-kidney-metabolic track.

For clinical review
What changed
The patient reports difficulty following the medication schedule. Recent home blood-pressure readings and the available medication list are assembled for review.
What HealthyConnect did
The care team clarified the patient’s questions, gathered the available readings and medication information, and routed the concern to the designated clinician.
What needs your review
Review the medication information and the patient’s reported difficulty. Consider whether reconciliation or updated follow-up instructions are appropriate.
What happens next
The reviewing clinician documents the clinical decision and communicates follow-up instructions. HealthyConnect follows up with the patient and incorporates the agreed next steps into ongoing support.

Hypothetical workflow, not a patient result or a product screenshot. Actual updates include patient identifiers, dated measures, care-team contacts and the relevant clinical detail in the authorized system.

A clinical update can support a paid review.

Payment follows a qualifying review and care-coordination service with the required documentation. Receiving an update alone does not create a billable service.

See review requirements and the estimated $267 per review hour ↗

WHEN A CLINICAL ISSUE ARISES

HealthyConnect coordinates the next step.

The care team routes the finding to the appropriate clinician through the agreed escalation pathway, records the response and coordinates follow-up with the patient.

A DEFINED PLACE FOR UPDATES

Agree the channel.
Name the clinical contact.

During setup, HealthyConnect and your team confirm where care updates go, who reviews them and how clinical questions are routed. Updates identify the relevant change and the coordination needed.

Explore supported clinical workflows ↗

READY TO CONNECT PATIENTS?

One-page setup.
HealthyConnect handles onboarding.

Official CMS guidance behind the workflow ↗

AGREE THIS BEFORE LAUNCH

Who owns the next step?

Work arrivingOwner to name during setupHow it closes
HealthyConnect care updatePartner clinical reviewerClinical decision, completed coordination and documentation recorded.
Appointment requestPractice scheduling contactPatient contacted; appointment or unresolved barrier recorded.
Patient-support taskHealthyConnect care-team contactAgreed follow-up and patient response recorded.
Unanswered clinical questionNamed clinical contact and backupEscalation through the agreed channel; response and next action recorded.

This is the workflow to agree with your team. Confirm contacts, coverage and response expectations for your deployment; the illustrations do not establish a service-level commitment.