The overall clinical relationship
Continue usual care and coordinate relevant follow-up.
ACCESS · CONNECTED CARE
One patient.
A connected care team.
Patients keep their existing providers. HealthyConnect delivers ongoing ACCESS care between visits and shares relevant updates with the clinicians involved in their care.
THE PATIENT’S HEALTHCARE ECOSYSTEM
Ongoing support, connected to existing care.
Condition-specific expertise
Bring specialty decisions into the patient’s care.
Support between visits
HealthyConnect supports the patient, tracks progress and shares useful clinical updates.
Patients keep their existing providers.Medication knowledge
Contribute medication information and coordinate relevant questions.
Function and recovery
Contribute relevant progress and treatment context.
Connections represent relevant information and clinical coordination through agreed channels, with appropriate permissions. Participation does not automatically give every provider access to every record or eligibility for review payments.
What does HealthyConnect add to the relationship?
Patient support
Help patients follow their ACCESS care plan and surface questions between appointments.
A view of progress
Bring available readings, medication context and patient-reported changes into useful care updates.
Clinical coordination
Share relevant findings and coordinate follow-up with the appropriate member of the existing care team.
ILLUSTRATIVE CARE JOURNEY · NOT A PATIENT RECORD
A medication question reaches the right clinician.
“My instructions look different.”
During a HealthyConnect interaction, the patient reports a question about a medication after a recent visit.
Relevant context travels with the question.
HealthyConnect reviews available information and routes the question to the appropriate clinician, coordinating with the pharmacist when relevant.
A clinical decision informs the next step.
The responsible clinician addresses the medication question. HealthyConnect follows up with the patient as part of its ongoing care.
Does the patient keep their doctor?
Yes. Patients retain their choice of providers. HealthyConnect adds an ongoing ACCESS care relationship that connects with the patient’s existing clinical team.
During setup, agree where relevant updates go and who receives questions that need clinical attention. Eligible clinicians can separately bill qualifying review and coordination work.
See the patient and clinician experience ↗ · Explore qualifying clinical reviews ↗
Connect your patients to ongoing care.
HealthyConnect delivers its ACCESS care and keeps the existing care team connected through the agreed workflow.
Looking for care yourself? Visit MyHealthyConnect ↗
Updated September 20, 2026. HealthyConnect service descriptions reflect its care model. CMS guidance for referring clinicians ↗ · Official sources and billing details ↗